European plane maker Airbus said it was taking very seriously the issues Dubai's Emirates airline had raised about its A380 superjumbos and was working on solving any problems, Reuters reported.
Germany's Der Spiegel weekly said Emirates officials had presented Airbus managers with a list of defects in the world's largest aircraft at a meeting in Toulouse, France in February.
"We take the criticism and the feedback from Emirates very seriously," an Airbus spokeswoman said. "We are doing everything we can to overcome the issues and we are working very closely with our customers to solve that."
"We have a lot of minor, unrelated issues. We are working with them to solve the issues as quickly as we can," she said, adding that EADS unit Airbus held regular meetings with its customers to get feedback on its aircraft and discuss any issues.
Emirates, the biggest buyer of the A380, has ordered 58 of the superjumbos and received its fourth plane in December.
"Technical issues are expected with new aircraft, particularly one that uses many new technologies," an Emirates spokesperson said. "Emirates has a good relationship with Airbus and we continue to work closely with them to address these technical matters. Airbus is pulling out all stops to sort things out."
The spokeswoman said that Emirates' remained confident in the A380, adding that it was an "excellent" aircraft and that feedback from its customers had been "very positive". She said the company had no plans to cancel any orders.
Der Spiegel said on its website on the weekend that Emirates gave a 46-page presentation in Toulouse, telling Airbus officials about heat-damaged power cables, defective engines and numerous malfunctions.
The planes have lost 500 hours of flying time due to grounding to deal with problems.
Airbus has been battling to keep deliveries on track after two years of A380 delays caused by wiring installation problems, which plunged parent company EADS into turmoil in 2006.
Emirates received its first superjumbo in July. |
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Source: Cargonewsasia
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