Birkart Globistics air + ocean, a business unit Thiel Logistik AG, has announced the opening of a new, dedicated staff training centre in Shanghai to train the company's 500 Chinese employees.
Birkart Globistics staff from all over China will attend, not only for basic logistics training, but also for instruction in management, sales, marketing and quality control. The centre will also provide English lessons and classes on "best-practice customer care", a company statement said.
The company hopes personnel attending will come away with a comprehensive understanding of the entire workings of Birkart Globistic's local and global freight forwarding operations as well as a practical knowledge, which can be applied at work.
The opening of the new facility not only coincides with the company's 135th anniversary and 35th anniversary in Asia, but is also intended to make up for the skill shortage in China.
James Kilpatrick, managing director Far East, said he expects Birkart Globistics' advantage will be increasingly reliant on having a talented, committed workforce. "We were one of the first companies to achieve an A-licence, and our staff turnover rate is well below the industry average at five per cent per annum, whilst the majority of our management has worked for the company over 20 years.
Birkart Globistics air + ocean, headquartered in Aschaffenburg, Germany, is present on all continents at 200 locations, including 94 of its own branches.
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