MAJOR express and logistics company DHL has enhanced its Import Express service with the introduction of Import Express Online (IEO), a customer oriented web site to automate and support the product offering.
The web-based service is part of the company's continual efforts to enhance the features and offerings of Import Express - one of DHL's fastest growing products in Asia Pacific.
A DHL statement said customers using this product enjoy the simplicity and control of one point of contact, one fixed price, and one invoice in their local currency for all their door-to-door import requirements from over 210 countries.
Since its launch 12 years ago, Import Express has been growing and has consistently experienced 20 to 25 per cent growth in Asia Pacific in the last few years.
"The introduction of a web-based service is part of that value-add to further simplify the process-driven supply chain to improve efficiency and costs without compromising security," said Dan McHugh, vice president commercial, DHL Express Asia Pacific.
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