The 8,000 pilgrims stranded in Jeddah are the victims of an airline being ‘new to the business’ a source said.

The unnamed source at Alexandria Airline told Arab News the recently-formed airline was unable to fly home all of the 16,000 pilgrims it flew into the Kingdom on its two planes devoted to the route.

The airline refused to operate more flights because of a disagreement over fares, Arab News reported. Saudi civil aviation authorities had allowed the carrier to transport pilgrims in order to end the usual difficulties faced on the return journey.