Multi-modal shipping and logistics company, MOL, has teamed up again with GT Nexus to provide a new option for customers called the Contract Viewer that allows web viewing of service rates online through a global price management platform.

The Japanese company's digital service contracts can also be viewed over the internet with information on surcharges, service terms and amendments.

The service is currently only available to MOL's North American customers and will be rolled out to other regions later this year.

Enabling customers to navigate through their contacts online saves time by eliminating the need to respond to customer inquiries manually, a company release said.

"This capability has proven to be a key service differentiator for us," said Rich Hiller, vice president of transpacific trade management.

In 2003, MOL (America) jointly developed with GT Nexus the on-demand GT Nexus Global Price Management System to manage customer contracts. MOL has used this technology to standardise and automate its contract administration by utilising a centralised rate repository system, a web interface, direct filing with the FMC and integration to their booking and documentation systems for auto-rating.