The Road Tariff Calculator was initially introduced in Germany, but Rhenus UK has adapted the hi-tech software and it is now used as the company's primary quotation tool, providing a clear and effective way for customers to receive cost calculations. The industry-leading product is updated daily and enables Rhenus to provide a standard quotation within just 30 seconds. A full written quote can be sent at the push of a button and the archiving capabilities enable easy retrieval of quotations, should a customer wish to book at a later date.
The calculator is a constantly evolving piece of software that can be modified by Rhenus at any point to incorporate economic influences such as a change in the exchange rate, market fluctuations and daily trailer price adjustments. This ensures that customers have the benefit of gaining the most competitive rate available at the time of enquiry.
Gary Dodsworth, operations director at Rhenus UK, said: "Within the current market, customers are not only looking for the right product at the right price, they are looking for an increased level of service. Our commitment to service quality is, I believe, unique in the logistics market and the development of the Road Tariff Calculator has enabled us to further improve our customer offering. Rhenus continues to develop its online capabilities and the Road Tariff Calculator now makes it even quicker and easier for customers to get the quotations that they require."
Rhenus Logistics currently operates a national network of depots, delivering around 220,000 consignments each year for more than 9,000 clients in the UK. As one of the leading freight forwarders and logistics specialists in Europe, Rhenus provides clients with a number of additional services, including express consignments, protective measures during peak seasons and expert advice on customs documentation and clearance.