Ryanair boss Michael O'Leary revealled yesterday that time inflexible and late booking funeral goers are the budget airline's most profitable customers.
He said: 'The best yields (fares) are VFRs (visiting friends and relatives) going to funerals. They book late because they don't tend to have much notice, and they tend to be price insensitive because they have to travel.'
Mr O'Leary's comments came in response to a question from a London-based analyst, who congratulated Ryanair on its 'balanced customer base'. He said: 'I'm not sure who told you we had a balanced customer base but they were bull-shitting you.'
'We don't care whether you're (travelling for) business, leisure, or visiting friends and relatives. All we want to know about our customer base is that they've booked and we have their credit card number.กฏ |
