Low cost long haul airline Zoom may be 'running through some turbulence with an insurance company, but it's their passengers with bookings this summer who may be the ones left with white knuckles', the Winnipeg Free Press reports.
On Monday International Passenger Protection (IPP), a company which allows travel companies to buy Scheduled Airline Failure Insurance, placed Zoom Airlines on its list of airlines it will no longer cover. The list includes operating airlines Olympic Airlines and Alitalia, but the last airline placed on the list on May 23, SilverJet, halted operations on May 30.
While a Canadian-based official with the airline says the problem with the UK insurer is just a misunderstanding, Max Johnson, president and CEO of The Great Canadian Travel Company, said it has made him and other people in the travel industry skittish about the airline's future. Mr Johnson told the newspaper: ¡®I wouldn't book a Zoom flight for anyone. The insurance designation is usually not a good thing... as a tour operator, you see that and you stop booking for them.¡¯
But David Clements, Zoom's vice president, sales and marketing, based in Ottawa, told the newspaper that a misunderstanding arose when two groups of British tour travellers booked flights with Zoom and applied for insurance in the same week. He said: ¡®They consider that abnormal behaviour. We are in the process of sorting it out.¡¯ |
