US Airways Group Inc. is the first airline to implement technology to offer on-demand flight status and frequent-flyer registration via text messaging.
The airline, which operates 23 daily departures from Dallas-Fort Worth, says travelers can check the status of their flights by texting their flight number to TEXTUS (839887). US Airways will then reply with real-time flight data, including arrival and departure times as well as gate information.
Customers who want to enroll in the carrier's dividend-miles program can text their name, e-mail address and ZIP code to the same number.
"Through our innovative text program, US Airways has found another way to utilize technology for increased customer service," says Travis Christ, vice president of sales and marketing.
Arizona-based US Airways (NYSE:LCC) operates 3,800 flights per day to more than 230 destinations in the United States, Canada, Europe, the Caribbean and Latin America. |
